Lenovo 4X30E51035 Guía de usuario descargar pdf (Pagina 13)

Chapter3.Troubleshooting

Thischapterprovidestroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswiththe

keyboard.

Problem:Thesmartcardreaderdoesnotworkcorrectly.

Solution:Ensurethatthehotkeydriverandthesmart-card-readerdriverareinstalledcorrectly.Then,check

thesmartcardstatusLEDbyreferringtothefollowingtable.

Table1.SmartcardstatusLED

SmartcardstatusLEDColor

Description

Off

None

Smartcardnotinsertedornotdetected

Onfor1.5secondsGreenSmartcardinitiallyinsertedanddetected

Blinkingat0.5secondintervals

GreenSecurePINauthenticationrequested

Amber

SecurePINentryerrororinvalidsecurePIN

OnGreenSuccessfulsecurePINauthentication(remainsOn

whileasmartcardisinserted)

Blinkingat0.1secondintervals

GreenSmartcardcommunicationinprogress

Blinkingat0.5secondintervalsAmber

Smartcardcommunicationerror

Note:ContactyourLenovoservicerepresentativeiftheproblempersists.

Problem:TheThinkVantagebuttondoesnotworkcorrectly.

Solution:Ensurethatoneofthefollowingprogramsisinstalledonyourcomputer,ortheWindowssystem

informationwindowwillbedisplayedwhenyoupresstheThinkVantagebutton:

•LenovoDeviceExperience

•LenovoSimpleTap

•LenovoSolutionCenter

•LenovoThinkVantageToolbox

•ThinkVantageProductivityCenter

Problem:Ipressakeyonce,butthecomputerrespondsasifIpressedthekeytwice.

Solution:Youmightneedtochangeyourkeyboardrepeatdelayorrepeatratesettings.

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Lenovo 4X30E51035 Guía de usuario Pagina 13