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Optimized for virtualization and database applications with maximum

memory and compute capacity in a blade

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15.

Novell NetWare, Red Hat Linux and SUSE LINUX.) This focus on deployment helps to reduce

both your total cost of ownership and the complexity that administrators and technical personnel

face.

IBM Systems Director Service and Support Manager (previously called IBM Electronic Service

Agent) is an innovative “call home” feature that allows System x and BladeCenter servers to

automatically report hardware problems to IBM support, which can even dispatch onsite service

if necessary to those customers entitled to onsite support under the terms of their warranty or an

IBM Maintenance Agreement. Service and Support Manager resides on a server and provides

electronic support and problem management capabilities through a highly secure electronic

dialogue between your systems and IBM. It monitors networked servers for hardware errors and it

can perform hardware and software inventories and report inventory changes to IBM. All

information sent to IBM is stored in a highly secure database and used for improved problem

determination.

Additional services include hardware warranty upgrades and factory-installed Product

Customization Services (PCS), such as asset tagging, hardware integration, software imaging

and operating systems personalization.

IBM offers extensive technical support by phone and via the Web. Support options include links

to forums/newsgroups, problem submission, online shopping support, service offerings, device

drivers for all IBM product lines, software downloads and even upcoming technical seminar

worldwide schedules and registration. Also available are remote installation, configuration and

usage support for both System x hardware and software, as well as onsite custom services to

provide the level of expertise you require.

IBM Maintenance and Technical Support solutions can help you get the most out of your IT

investment by reducing support costs, increasing availability and simplifying management with

integrated support for your multiproduct, multivendor hardware and software environment. For

more information on hardware maintenance, software support, solution support and managed

support, visit http://ibm.com/services/maintenance.

Key Options

IBM options for System x servers let you take your servers to a

higher level

You rely on System x and blade options to supply a comprehensive solution for your business

needs. Options help create an optimized server system to meet your data protection, storage and

availability needs. Every IBM option is designed and tested for peak performance and flexibility,

helping to maximize your return on investment. The combination of System x servers and options

lets you keep your fingers on the pulse of your e-business.

Processors — The Intel Xeon processors provide high clock rates, a choice of 10, 8, 6, or 4

cores, a large cache, Hyper Threading Technology, Turbo Boost Technology, energy-saving

features, and advanced features for availability and manageability (processor-specific). Large

cache size and multiple cores, combined with 1066MHz, 978MHz or 800MHz memory access,

reduce memory latency and facilitate the movement of data through the processor and I/O

devices. (Note: System performance depends not only on the number of processors in the server

but also on the power and functionality of each processor, as well as the number, capacity, and

arrangement of the DIMMs.) Adding a second processor may be a cost-effective way to achieve

significant performance improvements.

Memory — Memory is a significant factor in systems application performance. Adding more

memory to a BladeCenter server is one of the most effective ways to increase application

performance. For best performance in a server with a 8-core processor, there should be twice as

much memory available as for a 4-core processor. Note: Fewer large-capacity DIMMs may

provide better performance and use less energy than more lower-capacity DIMMs. On the other

hand, more lower-capacity DIMMs can be less expensive to buy than fewer high-capacity DIMMs.

1.35V DIMMs (machine type 7873) can help reduce energy consumption by up to 19%.

DIMM slots — Additional slots are available either by adding a second HX5 blade to the first, to

form a 32-DIMM-slot 2-node server, or by adding a MAX5 memory expansion unit to the HX5

blade for 40 total DIMMs slots.

I/O slots — Additional slots are available by adding a second HX5 blade to the first, to form a 2-

node server or by adding an expansion unit.

I/O Expansion Units — A choice of BladeCenter PCI Express Expansion Unit 3 (BPE3) or

BladeCenter PCI Express Gen 2 Expansion Blade (BPE4) offers from 3 to 10 total adapter slots

per HX5 server, to support additional fabrics (including Ethernet, 10Gb Ethernet, Fibre Channel,

SAS, and Converged Network Adapters), and high-performance graphics processing units

(GPUs).

Solid State Drives — IBM offers a choice of 50.0GB or 200GB (when available) 1.8” solid-state

drive as a higher reliability, lower-energy-use alternative to internal HDDs. They can be used as a

For onsite labor, IBM will attempt to diagnose and resolve the problem remotely before sending a technician.

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