Lenovo ThinkServer RD230 Manual de usuario Pagina 101

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SymptomAction
Aproblemoccursonly
occasionallyandisdifcultto
diagnose.
1.Makesurethat:
Allcablesandcordsareconnectedsecurelytotherearoftheserverand
attacheddevices.
Whentheserveristurnedon,airisowingfromthefangrille.Ifthereis
noairow,thefanisnotworking.Thiscancausetheservertooverheat
andshutdown.
2.Checkthesystem-eventlog(see“Eventlogs”onpage97).
3.See“Solvingundeterminedproblems”onpage96.
Keyboard,mouse,orpointing-deviceproblems
FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
SeethepartslistingintheHardwareMaintenanceManualtodeterminewhichcomponentsarecustomer
replaceableunits(CRUs)andwhichcomponentsareeldreplaceableunits(FRUs).
Ifanactionstepisprecededby“(Trainedservicetechnicianonly),thatstepmustbeperformedonlyby
atrainedservicetechnician.
SymptomAction
Allorsomekeysonthe
keyboarddonotwork.
1.Makesurethat:
Thekeyboardcableissecurelyconnected.
Theserverandthemonitorareturnedon.
2.Thekeyboardiscompatiblewiththeserver.RefertotheWebsiteat
http://www.lenovo.com/thinkserver.
3.IfyouareusingaUSBkeyboardanditisconnectedtoaUSBhub,disconnect
thekeyboardfromthehubandconnectitdirectlytotheserver.
4.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:
a.Keyboard
b.(Trainedservicetechnicianonly)Systemboard
Themouseorpointingdevice
doesnotwork.
1.Makesurethat:
Themouseorpointingdeviceiscompatiblewiththeserver.RefertotheWeb
siteathttp://www.lenovo.com/thinkserver.
Themouseorpointing-devicecableissecurelyconnectedtotheserver.
Themouseorpointing-devicedevicedriversareinstalledcorrectly.
Theserverandthemonitorareturnedon.
ThemouseisenabledintheSetupUtilityprogram.
2.IfyouareusingaUSBmouseorpointingdeviceanditisconnectedtoaUSB
hub,disconnectthemouseorpointingdevicefromthehubandconnectit
directlytotheserver.
3.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:
a.Mouseorpointingdevice
b.(Trainedservicetechnicianonly)Systemboard
Memoryproblems
FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
Chapter7.Troubleshooting89
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