
–Mapnetworkdrive:Helpsusersaccessnetworkdrivesforsoftwaredownloadsorletransfer.
•Troubleshoot
–Diagnosticoverview:LinkstoRescueandRecoverydiagnosticshelptopics.
–Diagnosehardware:StartsthePCDoctorapplicationthatcanperformhardwaretestsandreport
testresults.
–Creatediagnosticdisks:Enablesyoutocreateasetofdiagnosticdisks.
–Bootfromanotherdevice:EnablesyoutobootfromtheRescueandRecoveryCD,asetofbackup
CDs,aninternaldrive,oradetachablestoragedevicesuchasaUSBharddiskdrive.
Note:TobootfromaUSBharddiskdriveorasecondharddiskdrive,ensurethattheharddisk
driveisnotcompressed.
–Systeminformation:Providesthedetailedinformationaboutthecomputeranditshardware
components.
–Eventlog:Providesthedetailedinformationaboutrecentuseractivitiesandlistingsofcomputer
hardwaretoaidinproblemdeterminationandresolution.Theloglesprovideareadablewayto
viewactivitiesandasetoflogentries.
Note:ThefeatureofviewingtheloglesisonlysupportedoncertainmachinetypesofLenovo
computers.
–Warrantystatus:ProvidesthelinktolaunchtheOperabrowsersothatyoucansearchthewarranty
informationfromtheInternet.
TheRescueandRecoveryprogramispreinstalledonLenovocomputers.Itisalsoavailableforpurchaseas
aCDlesothatorganizationscanbenetfromtheRescueandRecoveryprograminstalledonnon-Lenovo
computers.Youcanthenpurchaseseparatelicensesforindividualcomputers.
Windowsenvironment
TheRescueandRecoveryWindowsenvironmentenablesuserstorescuelostdata,applications,and
operatingsystemswiththetouchofabutton.Thiscapabilityreducestime-consuminghelpdeskcalls,
whichcansavesupportcosts.
Youcanscheduletobackupallusers'computerstoreduceriskanddowntime.TheRescueandRecovery
programoffersyourclientsanextralayerofsupportbypre-conguringautomaticexternalbackuptoa
serveroranexternalstorage.Backupsareencryptedbydefaultwiththe256AES(AdvancedEncryption
Standard)key.
AntidoteDeliveryManager
AntidoteDeliveryManagerisanantivirus,anti-worminfrastructureincludedintheRescueandRecovery
program.AntidoteDeliveryManageriseasytoimplement,andallowsanadministratortoinitiatenetwork
blockingandrecoverywithinminutesofareportedproblem.AntidoteDeliveryManagercanbelaunched
byoneadministratoranditfunctionsonsystemswithorwithoutanetwork.AntidoteDeliveryManageris
compatiblewithexistingantivirustools;therefore,maintainingvirusscanningtoolsandobtainingpatchesare
stillrequired.AntidoteDeliveryManagerprovidestheinfrastructuretohaltdestructionandapplythepatches.
Note:AntidoteDeliveryManagerisdisabledbydefault.Formoreinformation,seeAppendixB“Antidote
DeliveryManager”onpage133
.
Rejuvenatingandmigrating
WiththeRescueandRecoveryprogram,youcanmigrateauser’sworkenvironmentfromonesystemto
anotheruponrejuvenatingfromabackup.Auser’sworkenvironmentincludesthefollowingitems:
•Operating-systempreferences,suchasdesktopandnetworkconnectivitysettings
2RescueandRecovery4.23DeploymentGuide
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