
Chapter1.Overview
TheRescueandRecoveryprogramrepresentsauniquecombinationofThinkVantageTechnologies.This
integratedapplicationprovidesasuiteofpowerfultoolsthatcanbeusedeveniftheWindowsoperating
systemwillnotstart.
TheRescueandRecoveryprogramhastwomaininterfaces.Theprimaryinterfaceoperatesinthe
MicrosoftWindowsenvironment.Thesecondaryinterface,theRescueandRecoveryPredesktopArea,
operatesindependentlyoftheWindowsoperatingsystemintheWindowsPE(PreinstallationEnvironment)
environment.
TheRescueandRecoveryprogramhasthefollowingfeatures:
•TheRescueandRecoveryPredesktopAreaprovidesanenvironmenttostartyourcomputerwhenyou
failtologintotheWindowsoperatingsystem.
•TheRescueandRecoveryWindowsenvironmentenablesyoutobackuptheoperatingsystemandles
andrestoretheoperatingsystemandlesinfamiliarinterfaces.
•AntidoteDeliveryManagerisanantivirus,anti-worminfrastructureincludedintheRescueandRecovery
program.
TheRescueandRecoveryprogramincludestheoptiontoswitchtoasimplieduserinterfacewithafew
basicoperations,orstaywiththeadvanceduserinterfacewithextendedoptions.Formoreinformationon
interfaceswitching,see“ConguringtheRescueandRecoveryuserinterface”onpage29
.
Note:SomefeaturesoftheRescueandRecoveryprogramrunundertheWindowsoperatingsystem.In
someinstances,systeminformationusedintheRescueandRecoveryenvironmentisgatheredwhilethe
Windowsoperatingsystemisrunning.IftheWindowsoperatingsystemdoesnotfunctioncorrectly,thiswill
notpreventtheRescueandRecoveryenvironmentfromoperatingnormally.
PredesktopArea
TheRescueandRecoveryPredesktopAreaprovidesanemergencyworkspaceforuserswhoareunable
tostarttheWindowsoperatingsystemontheircomputers.RunningunderWindowsPE,theRescueand
RecoveryPredesktopAreaofferstheWindowslook,feel,andfunctionandhelpsuserssolveproblems
withoutconsumingITstafftime.
TheRescueandRecoveryPredesktopAreahasfourmajorcategoriesoffunctions:
•RescueandRestore
–Recoveryoverview:Linksuserstohelptopicsaboutthevariousrecoveryoptionsthatareprovided.
–Rescueles:EnablesuserstocopylescreatedbytheWindowsapplicationstoremovablemediaor
toanetwork,anduserscancontinuewiththeirworkeveninadisabledworkstation.
–Restorefrombackup:EnablesuserstorestorelesthathavebeenbackedupwiththeRescue
andRecoveryprogram.
•Congure
–Congurationoverview:LinkstoRescueandRecoveryenvironmenthelptopicsaboutconguration.
–Recoverpasswordorpassphrase:Providesauseroranadministratorwiththeabilitytorecovera
passwordorpassphraseintheRescueandRecoveryenvironment.
–AccessBIOS:OpenstheBIOSSetupUtilityprogram.
•Communicate
–Communicationoverview:LinkstorelatedhelptopicsintheRescueandRecoveryenvironment.
–Openbrowser:StartstheOperaWebbrowser(WeborIntranetaccessrequiresawiredEthernet
connection).
–Downloadles:Allowsyoutodownloadneededlestothepartitioninthe\SWSHAREfolderin
theWindowspartition.
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