
Chapter3.Generalcheckout
Thischapterpresentsthefollowinginformation:
•“Whattodorst”onpage23
•“Powersystemcheckout”onpage24
Diagnostics:Instructionsforaccessingandusingsystemresidentservicediagnosticscanbefoundatthe
followingWebsite:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT052605
Note:Toaccessandusethediagnostics,youmusthaveavalidloginIDandpassword.
Important:
•Onlycertiedtrainedpersonnelshouldservicethecomputer.
•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.
•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.
•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.
WhenyoureplaceaFRU,makesurethatthemodelofthemachineandtheFRUpartnumberarecorrect
byreferringtotheFRUpartslist.
•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.
Singlefailurescanoccurforavarietyofreasonsthathavenothingtodowithahardwaredefect,such
ascosmicradiation,electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhen
aproblemrecurs.IfyoususpectthataFRUisdefective,cleartheerrorlogandrunthetestagain.If
theerrordoesnotrecur,donotreplacetheFRU.
•Becarefulnottoreplaceanon-defectiveFRU.
Whattodorst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.FailingFRUnameandpartnumber
6.Machinetype,modelnumber,andserialnumber
7.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthetabletdamage
wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththetablet,determinewhetherthedamageiscoveredunderthewarrantyby
referringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
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