Lenovo IdeaPad Y550 Manual de usuario descargar pdf (Pagina 51)

Chapter 4. Troubleshooting

 A Password problem

I forgot my password.

 If you forgot your user password, you must take your computer to a

Lenovo authorized servicer or a marketing representative to have the

password canceled.

 If you forgot your HDD password, a Lenovo authorized servicer

cannot reset your password or recover data from the hard disk. You

must take your computer to a Lenovo authorized servicer or a

marketing representative to have the hard disk drive replaced. Proof of

purchase is required, and a fee will be charged for parts and service.

 If you forget your supervisor password, a Lenovo authorized servicer

cannot reset your password. You must take your computer to a Lenovo

authorized servicer or a marketing representative to have the system

board replaced. Proof of purchase is required, and a fee will be charged

for parts and service.

 Keyboard problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + F8.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the

computer.

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Lenovo IdeaPad Y550 Manual de usuario Pagina 51