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48
Chapter 4. Troubleshooting
The battery does not charge.
For details, see “Handling the battery” in Chapter 2.
A hard disk drive problem
The hard disk drive does not work.
In the Boot menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the “Boot priority order” correctly.
A startup problem
The Microsoft
®
Windows operating system does not start.
Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see
OneKey Rescue System User Guide
.
Other problems
Your computer does not respond.
To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
Y550 UG V1.0_en.book Page 48 Wednesday, December 10, 2008 4:51 PM
- IdeaPad Y550 1
- ENERGY STAR model information 3
- Contents 7
- Gestures 18
- Palm Check 18
- Numeric keypad 19
- Function key combinations 20
- OneKey Rescue System button 24
- - - - - - - - - - 27
- Using RJ-45 port 28
- Using wireless LAN 29
- Using VeriFace™ 31
- Using passwords 31
- Checking battery status 32
- Using the AC adapter 33
- Charging the battery 34
- Handling the battery 34
- Attention: 37
- Connecting a VGA monitor 41
- Connecting an HDMI monitor 42
- Chapter 4. Troubleshooting 47
- Display problems 49
- A Password problem 51
- Keyboard problems 51
- Computer screen problems 53
- The screen is blank 53
- Sound problems 55
- Battery problems 55
- A hard disk drive problem 56
- A startup problem 56
- Other problems 56
- Safety guidelines 65
- Service and upgrades 66
- Plugs and outlets 69
- Power supply statement 70
- Throw or immerse into water 71
- Repair or disassemble 71
- CD and DVD drive safety 74
- To avoid a shock hazard: 75
- Laser compliance statement 77
- For outdoor use 83
- Data safety 84
- Other important tips 85
- Ergonomic information 89
- What if you are traveling? 91
- Questions about vision? 91
- What this warranty covers 95
- Use of personal information 98
- Limitation of liability 100
- Dispute resolution 101
- Other rights 102
- Types of warranty service 104
- 2 On-site Service 105
- 3 Courier or Depot Service 105
- 5 Product Exchange Service 106
- Environment 110
- Power source 111
- (AC adapter) 111
- Battery 111
- Appendix D. Notices 112
- Television output notice 114
- Wireless interoperability 115
- Outdoor antenna grounding 120
- Lightning 120
- Power lines 120
- Korea Class B 126
- General recycling statement 127
- Computers 130
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