
AppendixB.Disasterrecovery
Backingupthe9.0coreserver
BeforeupgradingorotherwisemodifyingthecurrentHardwarePasswordManagercoreserver,itisimportant
tobackupallthecriticallesaswellasanyothercustomizedles.Thisstepcanbeskippedifthisisanew
installationinwhichacoreserverisbeinginstalledforthersttime.
Backingupthecoreserver
Therearemultipleoptionsforbackingupthecoreserver.Itisimportantthatthecoreserverisbacked
up,souseatrustedbackupmethod.
Manycompanieshaveabackuppolicytobackupserverstoaspecicexternalmediatypesuchastape
drive,DVD,orevenexternaldrives.Ifyourcompanyhasaback-uppolicy,thispolicyshouldbeimplemented
beforeupgradingthecoreserver.
BackingupthecoreserverwithImageW.exeandPhylock
ThecoreserverdrivesorpartitionscanbebackedupusingLANDesk’simagingtool,ImageW.exe.The
systemdrive,andthedriveonwhichthecoreserverisinstalled,ifdifferent,shouldbebackedup.For
informationaboutbackingupthecoreserverwithImageW.exe,seeManuallyCapturinganImagewith
ImageW.exeatthefollowingWebsite:
http://community.landesk.com/support/docs/DOC-2330
Backingupthedatabase
Itismostimportanttobackupthedatabase.Thisdocumentdoesnotincludethestepsforbackingupthe
databaseonthedatabaseserver.Workwiththedatabaseadministratortocreateabackupofyourdatabase.
Important:Backingupthedatabaseisabsolutelycritical.Therearemanyreasonsadatabasemightfailto
beupgraded.Ifthecoreserverissuccessfullyupgraded,butthedatabaseisnot,thenwithoutabackup
database,youmighthavetostartwithanewdatabaseandloseyourdata.Ifyouhaveabackupofthe
databaseanditcanberestored,theupgradeproblemcanberesolved,andthedatabasecanthenbe
upgradedtomaintainyourdata.
Backingupcriticalcoreserverles
Eventhoughwehaveabackupoftheentirecoreserveranddatabase,itisstillagoodideatohavethecritical
lesbackedupandaccessible.Iftheonlybackupisonatapedrive,thecriticallesarenotnecessarily
accessiblewithoutrestoringthetape.Itisbettertohavetheselesbackeduptoashareforaccessibility.
LANDeskhasacreatedatooltobackupcriticallestoashare.ThistooliscalledCoreDataMigration.exe.
LaterversionsofCoreDataMigration.exemightbackuplesthatwerenotbackedupinearlierversions.One
oftheThinkManagementConsole9.0installationlesisanupdatedCoreDataMigration.exeanditmightbe
bettertousethe9.0versioninsteadoftheversionthatiscurrentlyonthecoreserverifearlier.Thenew
versionofCoreDataMigration.execanbefoundintheThinkManagementConsole9.0installationmediain
the\LANDesk\SetupFilesfolderdirectory.IfyouhaveaThinkManagementConsole9.0coreserverinstalled,
thislecanbefoundintheC:\ProgramFiles\LANDesk\ManagementSuite\folderdirectory.
Itisrecommendedthatthecriticallesbebackeduptoasecureshareonaseparateserver.Thefollowing
stepsexplainhowtouseCoreDataMigration.exe.
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