Lenovo ThinkServer RD330 Manual de usuario Pagina 172

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Symptom
Action
4.(Trainedservicetechnicianonly)Replacethesystem
board.
Keyboard,mouse,andUSBdeviceproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage155
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.
Symptom
Action
Allorsomekeysonthekeyboarddonotwork.1.Ensurethat:
TheUSBkeyboardcableissecurelyconnected
toaUSBconnectorontheserver.IftheUSB
keyboardisconnectedtoaUSBhub,disconnect
thekeyboardfromthehubandconnectitdirectly
totheserver.
Nokeysarestuck.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage47
.
2.Restarttheserver.
3.Replacethekeyboard.
Themouseorpointingdevicedoesnotwork.1.Ensurethat:
Themouseorpointingdevicecableissecurely
connectedtotheserver.IftheUSBmouseor
pointingdeviceisconnectedtoaUSBhub,
disconnectthemouseorpointingdevicefromthe
hubandconnectitdirectlytotheserver.
Themouseorpointingdeviceiscleanandnodust
accumulates.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage47
.
2.Restarttheserver.
3.Replacethemouseorpointingdevice.
AUSBdevicedoesnotwork.
1.Ensurethat:
TheUSBcableissecurelyconnectedtotheserver.
IftheUSBdeviceisconnectedtoaUSBhub,
disconnectthedevicefromthehubandconnect
itdirectlytotheserver.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage47
.
2.Restarttheserver.
3.ReplacetheUSBdevice.
160ThinkServerRD330UserGuide
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