
Chapter3.GeneralCheckout
Attention
Thedrivesintheserversyouareservicingmighthavebeenrearrangedorthedrivestartupsequencemight
havebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.
BeforereplacingaFRU,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.
Usethefollowingproceduretohelpdeterminethecauseofaproblem:
1.Turnofftheserverandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Turnontheserver.
•Lookfordisplayederrorcodes
•Listenforbeepcodes
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage11
.
Ifyoudoreceivethecorrectresponse,proceedtostep7onpage11.
6.Lookatthefollowingconditionsandfollowtheinstructions:
•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage16.
•IftheserverdisplaysaPOSTerror,goto“POSTerrorcodes”onpage17.
•Iftheserverhangsandnoerrorisdisplayed,continueatstep7onpage11
.
7.RuntheDiagnosticprograms.SeeChapter4“Diagnostics”onpage13.
•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.
•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
Problemdeterminationtips
Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.
•Machinetypeandmodel
•Processororharddiskdriveupgrades
•Failuresymptom
–Dodiagnosticsindicateafailure?
–What,when,where,single,ormultiplesystems?
–Isthefailurerepeatable?
–Hasthiscongurationeverworked?
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