Lenovo ThinkServer TD100x Manual de usuario descargar pdf (Pagina 92)

Keyboard, mouse, or pointing-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Hardware Maintenance Manual to determine which components are customer

replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

All or some keys on the

keyboard do not work.

1. Make sure that:

v The keyboard cable is securely connected.

v If you are using a PS/2 keyboard, the keyboard and mouse cables are not

reversed.

v The server and the monitor are turned on.

If you have installed a USB keyboard, run the Configuration/Setup Utility

program and enable keyboardless operation to prevent the POST error

message 301 from being displayed during startup.

3. If you are using a USB hub, disconnect the USB device from the hub and

connect it directly to the server.

4. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Keyboard

b. (Trained service technician only) System board

The mouse or pointing device

does not work.

1. Make sure that:

v The mouse or pointing-device cable is securely connected to the server.

v If you are using a PS/2 device, the keyboard and mouse or pointing-device

cables are not reversed.

v The mouse or pointing-device drivers are installed correctly.

v The server and the monitor are turned on.

v The keyboardless operation and mouse options are enabled in the

Configuration/Setup Utility program.

If you are using a USB hub, disconnect the USB device from the hub and

connect it directly to the server.

3. Replace the following components one at a time, in the order shown, restarting

the server each time:

a. Mouse or pointing device

b. (Trained service technician only) System board

76 ThinkServer TD100 and TD100x Types 4203, 4204, 4205, 4206, 6398, 6399, 6419, and 6429: Installation Guide

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Lenovo ThinkServer TD100x Manual de usuario Pagina 92