Lenovo ThinkServer RD340 Manual de usuario descargar pdf (Pagina 189)

Chapter7.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutbasictroubleshootinganddiagnosticmethodstohelpyousolve

problemsthatmightoccurintheserver.

Ifyoucannotdiagnoseandcorrectaproblembyusingtheinformationinthischapter,seeChapter8

“Gettinginformation,help,andservice”onpage183foradditionaltroubleshootingresources.

Troubleshootingprocedure

Usethefollowinginformationasageneralprocedurefordiagnosingandtroubleshootingproblemsyou

experiencewithyourserver:

1.Verifythatthepowercordsandthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythattheserverandallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,

functioningelectricaloutlets.

3.VerifythatallinstalledhardwareandattacheddevicesareenabledintheBIOSsettingsofyourserver.

FormoreinformationaboutaccessingandchangingtheBIOSsettings,see“UsingtheSetupUtility

program”onpage51

4.ViewthestatusanddiagnosticLEDstoidentifythesystemanddevicestatusanddiagnoseproblems.

See“ViewingthestatusanddiagnosticLEDs”onpage177.

5.Iftheserverisnotworkingafteryouhaveaddednewsoftware,installedanewoptionaldevice,or

replacedapieceofhardware,removeorreinstallthesoftware,device,orhardwaretoseeiftheproblem

couldbesolved.

6.Viewthesystemeventlogtodiagnoseproblems.See“Viewingthesystemeventlog”onpage178.

7.TurnontheserverandpressEscassoonasyouseethelogoscreentoviewanydiagnosticmessages.

8.Downloadanduseadiagnosticprogramtodiagnoseproblems.See“Usingadiagnosticprogram”on

page178.

9.Referto“Basictroubleshootingtables”onpage178andfollowtheinstructionsforthetypeofproblem

youareexperiencing.Ifthebasictroubleshootinginformationdoesnothelpyouresolveaproblem,

continuewiththenextstep.

10.Tryusingapreviousserverconﬁgurationtoseeifarecentchangetohardwareorsoftwaresettingshas

causedaproblem.Beforerestoringyourpreviousconﬁguration,captureyourcurrentconﬁgurationin

casetheolderconﬁgurationsettingsdonotsolvetheproblemorhaveadverseeffect.

11.Useanantivirusprogramtoseeifyourserverhasbeeninfectedbyavirus.Iftheprogramdetectsa

virus,removethevirus.

12.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter8“Getting

information,help,andservice”onpage183.

ViewingthestatusanddiagnosticLEDs

YourserverhasstatusanddiagnosticLEDsonthefrontpanel,therearpanel,thepanelofthediagnostic

module(variesbymodel),thesystemboard,thehot-swapharddiskdrives,andtheopticaldrive(if

supported).ThevariousLEDshelpyoueasilyidentifythesystemanddevicestatusanddiagnoseproblems.

ForinformationabouttheLEDs,refertotherelatedtopicsin“Locations”onpage13.

177

1 2 ... 184 185 186 187 188 189 190 191 192 193 194 ... 213 214

Sin comentarios

Lenovo ThinkServer RD340 Manual de usuario Pagina 189