Lenovo ThinkServer RD340 Manual de usuario Pagina 194

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Keyboard,mouse,andUSBdeviceproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage177
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.
Symptom
Action
Allorsomekeysonthekeyboarddonotwork.1.Ensurethat:
TheUSBkeyboardcableissecurelyconnected
toaUSBconnectorontheserver.IftheUSB
keyboardisconnectedtoaUSBhub,disconnect
thekeyboardfromthehubandconnectitdirectly
totheserver.
Nokeysarestuck.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage51
.
2.Restarttheserver.
3.Replacethekeyboard.
Themouseorpointingdevicedoesnotwork.1.Ensurethat:
Themouseorpointingdevicecableissecurely
connectedtotheserver.IftheUSBmouseor
pointingdeviceisconnectedtoaUSBhub,
disconnectthemouseorpointingdevicefromthe
hubandconnectitdirectlytotheserver.
Themouseorpointingdeviceiscleanandnodust
accumulates.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage51
.
2.Restarttheserver.
3.Replacethemouseorpointingdevice.
AUSBdevicedoesnotwork.
1.Ensurethat:
TheUSBcableissecurelyconnectedtotheserver.
IftheUSBdeviceisconnectedtoaUSBhub,
disconnectthedevicefromthehubandconnect
itdirectlytotheserver.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage51.
2.Restarttheserver.
3.ReplacetheUSBdevice.
182ThinkServerRD340UserGuideandHardwareMaintenanceManual
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